Concerning the handling of personal information

Research and Innovation Co., Ltd. ("Company"), which complies with laws, regulations, guidelines, principles, and other norms concerning the handling of personal information stipulated by the government, has established the following privacy policy (“Policy"). The Company pays close attention to the management of personal information, strives to prevent leakage, loss, or damage of personal information, and continuously improves its personal information protection system.

Article 1. Purposes of use of personal information

The Company collects personal information for the following purposes of use ("Purposes of Use") and will not handle personal information beyond the scope necessary to achieve the Purposes of Use. Note that under the Policy the word “subscriber” means an individual subscriber registered with the Company through the website and applications operated by the Company (“Subscriber”).

Purposes of use of personal data held by the Company

a. Subscriber information

(1)For the provision, maintenance, protection, and improvement of the services, such as the acceptance of registrations for the services, identity verification, Subscriber authentication, recording of Subscriber settings, and settlement and calculation of points, etc.
(2)For sales promotion and research services requested by customers
(3)For the shipping of prizes and product samples to Subscribers
(4)For measuring Subscriber traffic and behavior
(5)For the dissemination, display, and measurement of the effectiveness of advertisements of the Company or third parties
(6)For dealing with information requests and queries, etc., regarding the services
(7)For dealing with acts in breach the service terms and policies, etc., of the Company ("Terms, etc.")
(8)For notifying changes, etc., of the Terms, etc., of the services
(9)For creating statistical data related to the services of the Company in a format precluding the identification of individuals
(10)For investigating and analyzing the usage status of the services, etc., of the Company or for studies geared at new Company services, etc., of the Company

b. Transaction counterparty information

For managing customer and partner company information

c. Inquirer information

For responding to queries concerning Company services

d. Employee information (including retirees)

For managing personnel-, work-, and health matters of employees

e. Employment applicant information

For notifying employment applicants of the date and time and the result of job interviews

Article 2. User information for collection and collection method

Under the Policy, the term “user information” means information collected by the Company based on the Policy which enables identifying an individual Subscriber (meaning “personal information” as defined in the Act Concerning The Protection of Personal Information; in the following “Personal Information Protection Act”), the history of a Subscriber’s communication services activities, and other information generated or accumulated regarding a Subscriber or a Subscriber’s terminal. User Information collected by the Company for the services is stated below in accordance with the information collection method.

(1)Information provided by Subscribers

Information as follows provided by Subscribers with a view to using the services or by using the services

  • Profile information such as name, date of birth, gender, and occupation, etc.
  • Contact information such as email address, telephone number, and street address, etc.
  • Video or still image information including a Subscriber’s likeness
  • Postings, photos, videos, comments, ratings, and other information posted or transmitted by a Subscriber to the service

(2)Information provided to the Company by an outside service based on a Subscriber’s permission to cooperate with such service

If in connection with the use of the services a Subscriber has permitted the cooperation with an outside service such as a social networking service, etc., the following information will be collected from the outside service in accordance with the contents agreed at the time permission was given.

  • The ID used by a Subscriber on the outside service
  • Other information whose disclosure by an outside service the Subscriber has permitted through the privacy settings for that outside service

(3)Information collected by the Company in connection with a Subscriber’s use of the services

The Company may collect information concerning the status of access and the method of usage of the services, including the following information.

  • Terminal information
  • Referrer
  • IP address
  • Information concerning the server access log
  • Cookies, ADID, IDFA, and other identifiers

(4)Information collected by the Company in connection with a Subscriber’s use of the services as individually permitted by a Subscriber

The Company collects the following information from a terminal during its usage if individually permitted by a Subscriber in accordance with the method set forth in article 3.

  • Location information

Article 3. Method for requesting the termination of information collection or usage

A Subscriber can request to terminate the collection or usage of User Information in part or in total by implementing the prescribed settings for the services. In such a case, the Company will in accordance with the regulations of the Company promptly terminate the usage of the information concerned. Notably, depending on the item of User Information, given that its collection or usage may be precondition to the usage of the services, the Company will terminate the collection or usage of the information concerned provided that the services have been unsubscribed in accordance with the method prescribed by the Company.

Article 4. Use of cookies

  1. The Company uses technology called cookies. Cookies refers to a mechanism where specific information is lodged as temporary data in the communication equipment employed by a user of the website and applications operated by the Company (“User”) and where based on this data the User is identified each time a connection is made.
  2. The service provision of the Company is premised on the use of cookies. Using this cookie information, the Company may acquire information such as a User's site browsing history, behavioral history, terminal information, and attribute information, etc., and the Company and third parties such as business partners of the Company may use the information for marketing research, cross-device linking, behavioral targeting advertising services, and other services.
  3. At the Company, it may be permitted for the cookie information of a third party such as a business partner, etc., of the Company to be send, stored, and used on a User’s browser and using this cookie information a User's site browsing history, behavioral history, terminal information, and attribute information, etc., may be acquired and used by a third party for marketing research, cross-device linking, behavioral targeting advertising services and other services.
  4. Whether or not the use of cookies is to be permitted can be set on a User’s browser. Users are requested to choose the settings judged necessary. In case of settings that disallow the use of cookies, part of the services may not be usable or not usable as normal.
  5. The Company may use advertisements disseminated from a third party, in relation to which the third party concerned may acquire and use the cookie information of a User who has visited the Company website. Cookie information, etc., acquired in this manner by the third party concerned is handled in accordance with the privacy policy of that third party. By accessing the opt-out page established on the website of the third party concerned, a User can stop the use of the cookie information, etc., for the dissemination of advertisements by the third party concerned.

Article 5. Terminal information

  1. The Company may collect equipment information (*) such as individual identification information, etc., of mobile terminals. This information may be used for the provision and quality enhancement of the services of the Company as well as for marketing research, cross-device links, behavioral targeting advertising service, and other services of business partners, etc., of the Company. The usage of individual identification information by such third parties concerns usage for the purpose of providing appropriate research services, the display of appropriate advertisements, or for cross device linking, etc. Notably, none of this equipment information contains information that directly identifies an individual.
    * Equipment information includes, for example, advertisement identifier information such as Android Advertising ID (in the case of an Android terminal) or IDFA (in the case of an iOS Terminal).
  2. Whether or not the collection of terminal information is to be permitted can be set on the mobile terminal used by the Subscriber. Users are requested to choose the settings judged necessary.

Article 6. Use of individual ID and restricted response- and attribute information, etc.

or marketing research and other services, the Company may use individual-distinguishing, individual ID information (including cookie information and terminal information) such as a Subscriber’s ID, etc., and on a conditional basis may use response information and attribute information concerning questionnaire surveys disseminated by the Company.

Article 7. Outsourcing

In running the Company’s business, part of operations are outsourced in order provide Subscribers with better services. At such time, the Company may commission an outsourcing service provider with the handling of personal information within the scope necessary for attaining the Purposes of Use stated in article 1. In such a case, the Company makes a careful selection of an outsourcing service provider subject to the condition that operations proceed based on an administrative framework put into place that enables the appropriate protection of personal information, and arranges in outsourcing contracts, etc., for provisions necessary for the prevention of leakage of Subscribers’ personal information, such as appropriate personal information management and preservation of confidentiality, etc., and commits the outsourcing service provider to appropriate management.

Article 8. Provision of information to third parties

Unless permitted under the Personal Information Protection Act and other laws and regulations, the Company will not provide to a third party (including a third party outside of Japan) personal information out of User Information without obtaining in advance the permission of the Subscriber. However, the provision of information to a third party (including to a third party outside of Japan) is not preclude if necessary as follows.

(1)In case the Company outsources in part or in total the handling of personal information within the scope necessary for the attainment of the Purposes of Use

(2)In case personal information is provided in association with a business succession due to merger or other reasons

(3)In case personal information is provided to a business partner or provider of an information collection module

(4)In case a national institution or a local public body or an entity commissioned by either is required to cooperate in the execution of operations prescribed in laws and regulations, and obtaining the permission of the Subscriber would interfere with the execution of the said operations.

(5)Other cases permitted by the Personal Information Protection Act and other laws and regulations

Article 9. Disclosure of personal information

If the Company is requested by a Subscriber to disclose personal information in accordance with the stipulations of the Personal Information Protection Act, upon verification that the request has been made by the Subscriber, the Company will without delay provide the Subscriber with disclosure (if the personal information concerned does not exist, the Company will give notice to that effect). However, the foregoing is not applicable in case the Company is not subject to a duty of disclosure according to the Personal Information Protection Act and other laws and regulations.

Article 10. Correction and termination of use of personal information

  1. If the Company is requested by a Subscriber (1) on grounds of personal information being incorrect, to correct the contents thereof in accordance with the stipulations of the Personal Information Protection Act, and (2) on grounds of personal information exceeding the scope of the Purposes of Use declared in advance, or on grounds of personal information having been collected by deception or other improper means, to terminate the use of that information in accordance with the stipulations of the Personal Information Protection Act, upon verification that the request has been made by the Subscriber, the Company will without delay conduct an investigation as necessary, and based on the result thereof correct the contents of the personal information or terminate its use, and notify the Subscriber to that effect. Notably, if the Company decides to implement no correction or termination of use, the Subscriber will be notified to that effect.
  2. If the Company is requested by a Subscriber to delete personal information of the Subscriber, in case the Company determines that it is necessary to comply with the request, the Company will upon verification that the request has been made by the Subscriber delete the personal information and notify the Subscriber to that effect.
  3. In cases where the Company has no duty of correction, etc., or termination of use, etc., under the Personal Information Protection Act and other laws and regulations, the stipulations of paragraphs 1 and 2 of this article are not applicable.

Article 11. Management and security of personal information

Personal information and User Information collected is held at the Company in secure storage on a server in an environment not accessible to general Subscribers, associated with efforts to prevent unauthorized access, loss, destruction, tampering, or leakage.

Article 12. Disclaimer and important information

The Company does not incur any liability in connection with the protection of information, etc., of a Subscriber acquired through another business operator’s or individual’s web-based services linked to the services. Subscribers are requested to carefully check the contents before browsing or utilizing such services.
The Company does not incur any liability in connection with damages sustained by a Subscriber or a third party from unlawful acts such as hacking. With regard to information serving for personal identification, Subscribers are requested to exercise utmost care in the management of such information to prevent loss, neglect, or access by third parties.

Article 13. Procedure for privacy policy changes

The Company changes the Policy in accordance with necessity. However, in case of a change of the Policy which by law requires the consent of Subscribers, the changed Policy shall be applicable only to Subscribers who in accordance with the prescribed method of the Company have consented to the change. Notably, in case of a change of the Policy, the effective date and content of the changed Policy will be shown on the website of the Company, or disseminated by other appropriate means, or notified to Subscribers.

Article 14. Contact for queries

Opinions, questions, complaints, and queries concerning the handling of User Information should be directed to the following contact.

Research and Innovation Co., Ltd.
Address:
3-11-3 Akasaka, Akasaka Nakagawa Bldg. 5F, Minato-ku, Tokyo 175-0052
Person responsible for the protection of personal information: Representative Director Kuninobu Nakaoka
Personal information protection administrator and contact for queries: Service Management Division Manager
Tel: 03-6277-6861

[Established August 1, 2014]
[Revised September 10, 2020]

The Company is subject to the following authorized personal information protection organization certified by the Personal Information Protection Commission pursuant to the stipulations of article 47, paragraph 1, of the Act Concerning the Protection of Personal Information.

Name of the authorized personal information protection organization:
Japan Institute for Promotion of Digital Economy and Community (abbreviation: JIPDEC)
Contact for complaint resolution:
Personal Information Protection Complaint Counseling Room
Address:
1-9-9 Roppongi, Roppongi First Building, Minato-ku, Tokyo, 106-0032
Tel: 03-5860-7565 / 0120-700-779